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      Resident Engagement Manager – Reading – £40k

      Salary: £35,000 – £40,000 per year

      Location: Reading (site based)

      Are you someone who strives to be the best at everything they do? Do you actively enjoy engaging with individuals and providing an un-rivalled level of customer service? If so, you may be the ONE for this role.

      About Our Client:

      Join a leading property management company offering an exciting opportunity for a Resident Engagement Manager in Reading. This role will allow you to be at the forefront of the development, you will work alongside the block management team to ensure that residents are kept up-to-date, that issues are flagged and dealt with, whilst creating a sense of community through resident meetings / events.

      Your Role:

      As a Resident Engagement Manger in Reading, you will:

      • Spearhead resident engagement, ensuring that residents’ concerns are listened too and dealt with.
      • Ensure that all residents are kept up to date with developments and implement a communication strategy.
      • Working alongside the block managers to ensure effective implementation of site compliance.
      • Carrying out site visits
      • Maintaining the on-site records

      Qualifications and Skills:

      • Previous experience in a resident engagement or community development position property, with a strong understanding of customer service principles and practices.
      • Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain positive relationships with stakeholders.
      • Strong organisational and time management abilities, with the capacity to manage multiple priorities and deadlines effectively.
      • Knowledge of relevant property management legislation, health and safety regulations, and financial management practices.

      How to Apply:

      Could you be the ONE? Please contact Kate at One Property Recruitment. OPR are specialists in the property sector covering block management, estate management, financial services, facilities management, and commercial management. Please do get in touch if you are looking for a new position or recruiting in the sector.


      Posted by

      Kate Wood

      Head of Finance & Service Charge

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