I don’t steal

As this is my first blog with One Property Recruitment, I just wanted to discuss working with OPR and how it really is working in the sector.  Behind the scenes it can get quite ugly and it’s not always the pretty picture you all see!


It’s always difficult being the new starter within a company, particularly with a company such as OPR where they are established and have such a huge personality! I think it’s important to remember that we’ve all been the ‘new girl or boy’ at some stage in our lives. For me, I am a perfectionist down to the last detail and if I don’t get something right, I beat myself up. Over the last couple of months this is something I have learnt to manage due to the support of Zoe & the team. We have a great support network at OPR and everyone is willing to get stuck in and lift each other when needed.


Since starting, I have noticed there is a real stigma for recruiters in the industry, and in honesty I do understand it, as there are many that have had negative experiences with poor recruitment agencies and bad practice. But at OPR bad practice is just not accepted; we pride ourselves on the integrity with our candidates and clients, we are a real personable team and when communicating with us, there is a personable element which I think makes the experience enjoyable and in doing so we build up the best relationships!


As wonderful as recruitment can be, there are many highs and lows which not many see from the outside world. I had a potential client recently that wouldn’t work with me because the view was ‘we steal’ from other companies, but that’s what recruitment isn’t! What it actually is, is a headhunt for the right candidate that matches the work ethos and culture to ensure sustainability. Anyone can put out a job advert, and the reality is the candidates we headhunt may very well apply to the same job role if they are available! But I guess my point is anyone can place a job advert, but it is not necessarily going to bring you the right calibre of candidate, nor the correct experience.


Although recruitment may look easy for those looking in, it really isn’t! It takes a certain type of personality and pure tenacity to ensure the candidates/clients are both happy with the result. It is a sales role through and through, it isn’t easy picking up roles, it takes determination to build healthy relationships with clients through many conversations.  It’s lucky if you pick up a role on the first conversation, but with focus and the right conversations, it does become easier and I think because we really do listen to what the client needs to fulfil a role at OPR, we are able to get the right candidates in front of them.


However, there are also many highs! Personally, I have had some negative working experiences and it really does affect how you perform in your role. I have never really believed in myself, or what I can achieve, but since being at OPR I have gone from strength to strength and built up the most confidence that I have had in the workplace for a long time as a result of the support from the team and a wonderful MD that only wants the best for us! I feel a real sense of job satisfaction when I am able to tell a candidate they have got the job offer they have worked so hard for and it’s that point when you realise that this is why the long hours, the blood sweat and tears have really been worth it!

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  • Sarah Fitzpatrick, Senior Estates Manager

    From our very first conversation Andrew knew exactly the kind of role I was looking for, I didn’t have to go through job role after job role asking him to go back to the drawing board, there was an immediate understanding. During the recruitment process, Andrew was supportive and gave me all the tips and confidence I needed to sell myself during the interview stages. Once I was offered the job, the contract was explained to me in full and the process of negotiation and finalising was very easy thanks to Andrews reactive working and Client relationship management.   A big thank you to Andrew for placing me in a role I am able to be excited about again, I now love my job finally.

    - Sarah Fitzpatrick, Senior Estates Manager

  • Dorrie O’Brien, Customer Experience Manager

    Andrew is an extremely dedicated and hard-working recruiter. He’s friendly, listens to what you want and knows how important it is to match you up with the right role for you.

    - Dorrie O’Brien, Customer Experience Manager

  • Aki Spyrou, Estate Manager

    Zoe possesses a deep knowledge of the residential property management sector and works with a wide network of organisations ranging from developers and managing agents. What I value the most is that she always listens and was available to talk, recruiters have a tendency to treat property managers/estate managers as a commodity and this was not the case with Zoe. She is supported by like minded colleagues Andrew and Lucy who are great people also. Making the decision to look for another job is always daunting and Zoe was there to guide me and offer   career advise. Thank you so much Zoe for finding me the next step in my working career, I will forever be grateful.

    - Aki Spyrou, Estate Manager

  • Faye Davies, Assistant Estate Manager

    I just wanted to say a huge thank you to Lucy for your help in placing me in my current role. You were so easy to deal with and your communication was amazing! In the past when I've had contact with agencies they have failed to chase back up on leads or arrange interviews that they had promised. From start to finish you were so efficient and quick at what you do and I'm very happy in my new role. It was exactly what I was looking for and you kept in constant contact with me throughout the whole process. You're a star!

    - Faye Davies, Assistant Estate Manager

  • Ben Belcher, Head of Operations

    I have worked with Zoe for a number of years and can happily say that she is one of the most professional and diligent recruiters I have ever worked with.   Zoe  has always ensured that every candidate has been properly vetted prior to passing me any CV’s for review.  For those I progress to the interview stage, Zoe will always make sure they come properly prepared which shows her diligence for understanding the needs of the client, as well as understanding of the position being advertised.    I am also thankful to  Zoe for acting as my recruiter for my most recent appointment as Head of Operations.  I have to say she is  proactive in ensuring I was kept up to date every step of the way through the interview process and has regularly  kept in touch with me since to see how I am developing into the position.   

    - Ben Belcher, Head of Operations

  • Tom Young, Senior Property Manager

    I cannot recommend Zoe enough! My client was having difficulties securing a maintenance operative given their specific requirements, and had interviewed 8 candidates from two alternative agencies, but to no avail. Zoe was attentive in understanding the business needs, and the client swiftly secured a prime candidate at a competitive market rate. Her market advice and professionalism meant that the process was efficient and effective

    - Tom Young, Senior Property Manager

  • Anthony Bryan – Concierge

    Lucy was professional and genuinely wanted to find the best job to fit my needs. She was able to land me a progressive role within days, helping me throughout the whole process. I was extremely impressed with the dedication to regularly check in to see how I was doing after starting the new position. Thank you!

    - Anthony Bryan – Concierge

  • Jigar Savla – Property Manager

    Lucy helped me find my new job. She is an absolute pleasure to work with. Very attentive, she communicated very efficiently at every stage of the process giving me enough notice to prepare along with very useful tips. She never failed to wish me luck before every important juncture be it a telephone interview or the final interview with the Directors. I cannot recommend Lucy enough!

    - Jigar Savla – Property Manager

  • Funmi Akinwande – Property Manager

    Lucy is a fantastic recruiter, she really took her time to listen and find out my needs and requests. She is very proactive, attentive, friendly and very easy to communicate with. She helped me secure my dream job and I would highly recommend her to all my friends in the property industry.

    - Funmi Akinwande – Property Manager

  • Sampson Burrows, AIRPM – Block Manager

    I cannot recommend Lucy enough. Her professionalism & organisation are second to none and her knowledge and efficiency meant that the entire process of finding me a new role was stress-free and made simple. Lucy’s communication was brilliant and she was always available to answer any of my many questions. She is infinitely patient and nothing was too much trouble and I can’t thank her enough for that. If you are looking for a genuine and honest consultant to deal with, look no further than Lucy - she’s a superstar!

    - Sampson Burrows, AIRPM – Block Manager

  • Chris Peters – Head of Property Management, Inspired

    Inspired Property Management have been working closely with Zoe to find candidates to fill vacancies within our workforce. Zoe and her team have demonstrated high levels of professionalism and courtesy when sourcing candidates. They are always prompt to respond and honest and understanding of our needs. We would not hesitate to recommend them for recruitment services.

    - Chris Peters – Head of Property Management, Inspired

  • Dean Clarke – Director Lee Baron

    Zoe consistently provides us with quality candidates and exemplary standards of practice. Zoe is there for market advice when needed and without hesitation I would highly recommend her for your recruitment needs.

    - Dean Clarke – Director Lee Baron

  • Alannah Cairns, Operations Support Manager

    Zoe has been absolutely amazing throughout the entire recruitment process. I have never met such an honest and dedicated recruiter. Zoe listens to you and advises based on her strong knowledge of the sector and your career/client objectives. I found Zoe to be supportive, motivating and highly professional during my job search and felt nothing but confident during every part of the process. I cannot thank her enough for believing in me- Zoe you are brilliant at what you do!

    - Alannah Cairns, Operations Support Manager