“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Outlines Design Limited, a limited company registered in England under company number 09383541, whose registered address is 3 Woodside Way, Ellington, Morpeth, Northumberland, NE61 5DE.
2.1. Our Site is owned by Outlines Design Limited, a limited company registered in England under company number 09383541, whose registered address is 3 Woodside Way, Ellington, Morpeth, Northumberland, NE61 5DE.
3.2. By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for on-site analytics and are in place to improve Our Site’s user engagement. For more details, please refer to section 4 below.
3.3. All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
3.3.1. Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
3.3.2. Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
3.3.3. Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
3.3.4. Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.
3.3.5. Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
3.3.6. Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.3.7. Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
3.4. Cookies on Our Site are not permanent and will expire up to 6 months after visiting Our Site.
3.6. For more specific details of the Cookies that We use, please refer to the table below.
4.1. The following first party Cookies may be placed on your computer or device:
4.2. The following third party Cookies may be placed on your computer or device:
4.3. Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
4.4. The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
4.5. The analytics service(s) used by Our Site use(s) the following analytics Cookies:
5.1. Before Cookies are placed on your computer or device, you will be shown a prompt at the bottom of your screen requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
5.2. In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
7.2. For more information about privacy, data protection and our terms and conditions, please visit the following:
From our very first conversation Andrew knew exactly the kind of role I was looking for, I didn’t have to go through job role after job role asking him to go back to the drawing board, there was an immediate understanding. During the recruitment process, Andrew was supportive and gave me all the tips and confidence I needed to sell myself during the interview stages. Once I was offered the job, the contract was explained to me in full and the process of negotiation and finalising was very easy thanks to Andrews reactive working and Client relationship management. A big thank you to Andrew for placing me in a role I am able to be excited about again, I now love my job finally.
- Sarah Fitzpatrick, Senior Estates Manager
Andrew is an extremely dedicated and hard-working recruiter. He’s friendly, listens to what you want and knows how important it is to match you up with the right role for you.
- Dorrie O’Brien, Customer Experience Manager
Zoe possesses a deep knowledge of the residential property management sector and works with a wide network of organisations ranging from developers and managing agents. What I value the most is that she always listens and was available to talk, recruiters have a tendency to treat property managers/estate managers as a commodity and this was not the case with Zoe. She is supported by like minded colleagues Andrew and Lucy who are great people also. Making the decision to look for another job is always daunting and Zoe was there to guide me and offer career advise. Thank you so much Zoe for finding me the next step in my working career, I will forever be grateful.
- Aki Spyrou, Estate Manager
I just wanted to say a huge thank you to Lucy for your help in placing me in my current role. You were so easy to deal with and your communication was amazing! In the past when I've had contact with agencies they have failed to chase back up on leads or arrange interviews that they had promised. From start to finish you were so efficient and quick at what you do and I'm very happy in my new role. It was exactly what I was looking for and you kept in constant contact with me throughout the whole process. You're a star!
- Faye Davies, Assistant Estate Manager
I have worked with Zoe for a number of years and can happily say that she is one of the most professional and diligent recruiters I have ever worked with. Zoe has always ensured that every candidate has been properly vetted prior to passing me any CV’s for review. For those I progress to the interview stage, Zoe will always make sure they come properly prepared which shows her diligence for understanding the needs of the client, as well as understanding of the position being advertised. I am also thankful to Zoe for acting as my recruiter for my most recent appointment as Head of Operations. I have to say she is proactive in ensuring I was kept up to date every step of the way through the interview process and has regularly kept in touch with me since to see how I am developing into the position.
- Ben Belcher, Head of Operations
I cannot recommend Zoe enough! My client was having difficulties securing a maintenance operative given their specific requirements, and had interviewed 8 candidates from two alternative agencies, but to no avail. Zoe was attentive in understanding the business needs, and the client swiftly secured a prime candidate at a competitive market rate. Her market advice and professionalism meant that the process was efficient and effective
- Tom Young, Senior Property Manager
Lucy was professional and genuinely wanted to find the best job to fit my needs. She was able to land me a progressive role within days, helping me throughout the whole process. I was extremely impressed with the dedication to regularly check in to see how I was doing after starting the new position. Thank you!
- Anthony Bryan – Concierge
Lucy helped me find my new job. She is an absolute pleasure to work with. Very attentive, she communicated very efficiently at every stage of the process giving me enough notice to prepare along with very useful tips. She never failed to wish me luck before every important juncture be it a telephone interview or the final interview with the Directors. I cannot recommend Lucy enough!
- Jigar Savla – Property Manager
Lucy is a fantastic recruiter, she really took her time to listen and find out my needs and requests. She is very proactive, attentive, friendly and very easy to communicate with. She helped me secure my dream job and I would highly recommend her to all my friends in the property industry.
- Funmi Akinwande – Property Manager
I cannot recommend Lucy enough. Her professionalism & organisation are second to none and her knowledge and efficiency meant that the entire process of finding me a new role was stress-free and made simple. Lucy’s communication was brilliant and she was always available to answer any of my many questions. She is infinitely patient and nothing was too much trouble and I can’t thank her enough for that. If you are looking for a genuine and honest consultant to deal with, look no further than Lucy - she’s a superstar!
- Sampson Burrows, AIRPM – Block Manager
Inspired Property Management have been working closely with Zoe to find candidates to fill vacancies within our workforce. Zoe and her team have demonstrated high levels of professionalism and courtesy when sourcing candidates. They are always prompt to respond and honest and understanding of our needs. We would not hesitate to recommend them for recruitment services.
- Chris Peters – Head of Property Management, Inspired
Zoe consistently provides us with quality candidates and exemplary standards of practice. Zoe is there for market advice when needed and without hesitation I would highly recommend her for your recruitment needs.
- Dean Clarke – Director Lee Baron
Zoe has been absolutely amazing throughout the entire recruitment process. I have never met such an honest and dedicated recruiter. Zoe listens to you and advises based on her strong knowledge of the sector and your career/client objectives. I found Zoe to be supportive, motivating and highly professional during my job search and felt nothing but confident during every part of the process. I cannot thank her enough for believing in me- Zoe you are brilliant at what you do!
- Alannah Cairns, Operations Support Manager